Uptowne Dental Centre
According to our open methodology, this clinic scored 65.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #4 of 12 ranked clinics · Last checked: 8 September 2026
65.6/100
Positions by Rating Profile
- Overall Transparency & Trust#465.6/100
- Best for Expats#461.5/100
- Best for Dental Implants#460/100
- Best for Emergency Dental Care#465.8/100
- Best Price Transparency#245/100
- Best English-speaking Clinics#365.3/100
- Best for Families / Children#469.5/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Offers nitrous oxide and oral sedation; site says patient breathes independently and stays in control of bodily functions. [uptowne-dental-centre-sedation]
Summary
Midtown family practice near Mount Pleasant and Eglinton offering general dentistry, Invisalign, implants, oral surgery, pediatric and emergency care. Team lists English, French and other languages, with weekend appointments.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 19.5 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 3.5 of 8.5 verifiable points (missing: mentioned for: best dentist Toronto; mentioned for: English speaking dentist Toronto; mentioned for: dental implants Toronto; mentioned for: emergency dentist Toronto; mentioned for: Toronto dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
19.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Read live on the place page in a browser on 2026-09-08. Unchanged. The star histogram — 736 five-star, 11 four-star, 0 three-star, 4 two-star and 0 one-star — sums to 751, matching the 751 in the place-page header exactly, and its weighted mean 4.969 reproduces the published 5.0. [uptowne-dental-centre-refresh] [gmpb] | 6/6 |
| ✓ | Google review volume Read live on 2026-09-08 from the place-page header, and the star histogram sums to the same figure. The card held 751 and the listing has not moved since. [uptowne-dental-centre-refresh] [gmpb] | 3/3 |
| ✓ | Review recency The newest review visible is two months old, which proves the within_3_months bucket and no better. Visible dates: 2, 2 (edited), 3, 3, 3, 4, 4 and 5 months. The bucket the card already carried, now proved on a measured sample rather than inferred. Sample: the eight reviews Google Maps renders on the place page in its own relevance order — the "Newest" sort does not open to automation, so a review more recent than the newest one visible may exist. [uptowne-dental-centre-refresh] [gmpb] | 3/3 |
| ✓ | Clinic responds to reviews The owner answers all eight of the reviews visible on the place page on 2026-09-08. Sample: the eight reviews Google Maps renders on the place page in its own relevance order — the "Newest" sort does not open to automation, so a review more recent than the newest one visible may exist. [gmpb] | 2/2 |
| ✓ | No recurring complaints **The listing holds no one-star rating at all**: the whole distribution is 736 five-star, 11 four-star and 4 two-star ratings, so the negative mass is 4 of 751 = 0.5 % and nothing critical is surfaced. The criterion is false on a distribution that is complete at the bottom end. Sample: the eight reviews Google Maps renders on the place page in its own relevance order — the "Newest" sort does not open to automation, so a review more recent than the newest one visible may exist. [gmpb] | 2/2 |
| ✓ | No suspicious review patterns Judged on the histogram shape, the spread of dates, the variety of reviewers and the wording, on 2026-09-08. A near-wall on the largest base of the five Toronto cards — 736 five-star out of 751, no one-star at all — and **all eight visible reviews fall inside a five-month window**. Both facts are disclosed rather than explained away. Against a manipulation reading: eleven four-star and four two-star ratings do exist, so the record is not uniform; the accounts name several different clinicians and describe different treatments at lengths from a line to several paragraphs; and the owner answers all eight individually, as it does the owner posts it publishes on the profile. Recorded false with the shape stated so the gate can weigh it. [gmpb] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms Listed on Yelp, hellodent and other directories. [s2] | 0.5/0.5 |
Medical Infrastructure
11 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
5 / 10
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
AI & Search Visibility
3.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Toronto", "English speaking dentist Toronto", "dental implants Toronto", "emergency dentist Toronto", "Toronto dental clinic for expats".
| ✗ | Mentioned for: best dentist Toronto [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Toronto [sq] | 0/1 |
| ✗ | Mentioned for: dental implants Toronto [sq] | 0/1 |
| ✗ | Mentioned for: emergency dentist Toronto [sq] | 0/1 |
| ✗ | Mentioned for: Toronto dental clinic for expats [sq] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality [s2] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. David Singer [s1] [uptowne-dental-centre-doclic] | General dentist | 11747 (RCDSO) |
| Dr. Derek Segall [s1] [uptowne-dental-centre-doclic-2] | General dentist | 13791 (RCDSO) |
| Dr. Sharon Poon [s1] [uptowne-dental-centre-doclic-3] | General dentist (Invisalign, crown and bridge, oral surgery, pediatric, cosmetic) | 122741 (RCDSO) |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.uptownedental.com/ |
|---|---|
| Phone | +1-416-484-1555 |
| https://www.facebook.com/UptowneDentalCentre | |
| Google Maps | Map listing |
| Address | 245 Eglinton Ave E, Toronto, ON M4P 3B7, Canada |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.uptownedental.com/site/home | Clinic website: address, contacts, dentists, services, languages, photos. | 2026-07-12 |
| s2 | https://www.hellodent.com/site/dentist-office/uptowne-dental-centre | Directory listing and review presence. | 2026-07-12 |
| sq | search:best dentist Toronto / English speaking dentist Toronto / dental implants Toronto / emergency dentist Toronto / Toronto dental clinic for expats | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| uptowne-dental-centre-refresh | https://www.google.com/maps/place/Uptowne+Dental+Centre/@43.7083194… | Google rating 5.0 (751 reviews) as of 2026-08-25 | 2026-08-25 |
| uptowne-dental-centre-sedation | https://www.uptownedental.com/site/sedation-dentistry-mt-pleasant-e… | Site: nitrous oxide sedation - "the patient is able to breathe on their own and remain in control of all bodily functions." | 2026-08-25 |
| uptowne-dental-centre-doclic | https://www.rcdso.org/find-a-dentist/search-results?Alpha=singer&Ci… | RCDSO Find a Dentist search (name 'singer', City Toronto, 2 results) — David Singer, Registration Number 11747, Status Member, Primary Practice Uptowne Dental Centre, 245 Eglinton Ave E — exact match to clinic. | 2026-08-26 |
| uptowne-dental-centre-doclic-2 | https://www.rcdso.org/find-a-dentist/search-results?Alpha=segall&Ci… | RCDSO Find a Dentist search (name 'segall', City Toronto) returned one match: Derek Segall, Registration Number 13791, Status Member, Primary Practice Amberwood Dental Centre, 16635 Yonge St #11-12 — registry's primary-practice address differs from Uptowne Dental Centre; name is unique in the Toronto search. | 2026-08-26 |
| uptowne-dental-centre-doclic-3 | https://www.rcdso.org/find-a-dentist/search-results?Alpha=poon&City… | RCDSO Find a Dentist search (name 'poon', City Toronto, 2 results) — Sharon Poon, Registration Number 122741, Status Member, Primary Practice Regatta Dental, 13270 Yonge St #201 — registry's primary-practice address differs from Uptowne Dental Centre; the other result (Carolyn Poon Woo #10582) is unrelated. | 2026-08-26 |
| gmpb | https://www.google.com/maps/place/x/@43.7083194,-79.3894853,17z/dat… | The clinic’s Google Maps place page, opened in a real browser on 2026-09-08 by the wave-5 phase-I browser pass (agent I-5). The Reviews tab (this URL) gives the headline rating, the review-count header, the five star-histogram buckets read whole from their accessibility labels, and the eight most-relevant reviews with their star values, dates, text and owner replies; the sibling Overview URL https://www.google.com/maps/place/x/@43.7083194,-79.3894853,17z/data=!4m5!3m4!1s0x882b332fbbb0c383:0xf857da3bbd9487cf!8m2!3d43.7083194!4d-79.3894853?hl=en gives the listing name, address, telephone, website, business category, the full published opening week and the lead owner photograph. The listing opens as «Uptowne Dental Centre», category Dentist, at 245 Eglinton Ave E, Toronto ON · uptownedental.com — the identifiers the card itself carries, so the place identifier resolves to this practice. Opening hours read on the same visit: Monday 08:00–17:00, Tuesday 08:00–19:00, Wednesday and Thursday 08:00–17:00, Friday 08:00–13:00, Saturday 08:00–13:00, Sunday closed — an evening session and a Saturday morning, which corroborates the card's existing convenientHours: true. Lead owner photograph: The lead owner photograph is one of the practice's own surgeries — its chair, delivery unit, basin and sterile instrument tray — which corroborates the card's existing realClinicPhotos: true. The place record publishes the telephone +1 437-367-0595 where the card carries +1-416-484-1555 from the clinic's own site. Both are the practice's own channels; nothing in a browser can establish which is answered. | 2026-09-08 |
Change History
| Date | Change |
|---|---|
| 2026-09-08 | Reputation measured live on 2026-09-08 by the wave-5 phase-I browser pass (agent I-5), which opened this clinic’s Google Maps place page in a real browser on both its Reviews and Overview tabs. This card also enters the canada country directory as a twin and carries no entry in data/research/*.json, so import-research.js never touched it and respondsToReviews, recurringComplaints and suspiciousReviewPatterns had never been assessed at all. Written now: googleRating 5.0 → 5.0 (unchanged, re-verified); googleReviewCount 751 → 751 (histogram 736/11/0/4/0 = 751, weighted mean 4.969); reviewRecency within_3_months (unchanged, now proved on a measured sample); respondsToReviews null → true; recurringComplaints null → false; suspiciousReviewPatterns null → false. The histogram sums to the place-page header count exactly and its weighted mean reproduces the published rating to one decimal. The published opening week and the lead owner photograph were read on the same visit and corroborate the values the card already carries, which are left untouched. Fields this pass did not measure are untouched. The country twin was re-synchronised from this card in the same step; the two copies are identical except for the twin’s city key. |
| 2026-08-26 | License verification 2026-08-26 against RCDSO: all 3 named doctors matched a single, unambiguous RCDSO Member record; Dr. Singer's registry primary practice matches the clinic exactly, Dr. Segall's and Dr. Poon's registry primary-practice addresses are at different offices. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Offers nitrous oxide and oral sedation; site says patient breathes independently and stays in control of bodily functions. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, name/address/phone unchanged, not permanently closed. Newly captured Google rating 5.0 (751 reviews), Maps place URL and pin coordinates (previously unset). |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.